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Apple to replace faulty iPhone 18 Pro Max devices on AT&T
Summary
Apple and AT&T are replacing a small number of iPhone 18 Pro Max devices due to a bug that caused loss of cellular service. The issue affected customers who recently upgraded to the phone. A software update is expected to prevent future problems, but affected users will need a replacement device. The problem is limited to AT&T customers and the iPhone 18 Pro Max model.
Latest: Apple confirmed it will replace affected iPhone 18 Pro Max devices on AT&T after a software bug caused cellular service issues.
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How it unfolded
Friday 2 October