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Water firms set to return £240m to customers by 2030 for poor performance

4 articles from 2 sources
First reported on Wednesday 14 October 2026 at 03:11 EDT by The Independent·Latest article on Wednesday 14 October 2026 at 03:31 EDT

Summary

Water firms are set to return £240 million to customers by 2030 for poor performance under draft plans, the Evening Standard and The Independent reported on Wednesday 14 October. The total net bill reduction under the draft plans is £240 million by 2029-30, with £107 million being returned through customer bills in 2027-28.

Latest: Water firms are set to return £240 million to customers by 2029-30 for poor performance under draft plans, £107 million of it through customer bills in 2027-28.

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How it unfolded

  1. Wednesday 14 October

    Water firms are set to return £240 million to customers by 2029-30 for poor performance under draft plans, £107 million of it through customer bills in 2027-28.