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Google Cloud outage hits Revolut and other UK banking apps and websites

28 articles from 10 sources
First reported on Tuesday 20 October 2026 at 03:42 EDT by The Independent·Latest article on Tuesday 20 October 2026 at 16:20 EDT

Summary

Revolut's services were down on Tuesday 20 October as Google Cloud apologised for an outage, the Evening Standard and The Independent reported, the fintech, which has millions of customers in the UK, flagging issues affecting multiple services, and The Guardian said Revolut insisted that customers' funds and data were safe. Some users of the British neobank reported being unable to make some payments or access funds in its app, BBC News reported, and The Independent said the outage left customers unable to pay with cards in stores. According to Wales Online, Revolut, Lloyds Bank, Halifax, HSBC, Rightmove and Royal Mail were among the services affected as Google confirmed the outage in its service health dashboard, The Independent naming DPD and the Evening Standard saying NHS England had also been hit, while live streams from courts were down, the Evening Standard, The Independent and the Manchester Evening News reported. According to Euronews, Google said a power outage at a Google Cloud data centre in London caused serious network disruptions to its services, the Manchester Evening News citing a 'power event'. Google said the issues had been largely resolved by 3pm on Tuesday and only a very small number of customers were still being affected, the Evening Standard and The Independent reported, the two outlets writing that Google is to investigate the outage.

Latest: Revolut's services were down as Google Cloud apologised for an outage that also hit Lloyds Bank, Halifax, HSBC, Rightmove, Royal Mail and live streams from courts, the Evening Standard, The Independent and Wales Online reported, Google saying a power outage at a Google Cloud data centre in London caused serious network disruptions, according to Euronews, and that the issues had been largely resolved by 3pm, according to the Evening Standard and The Independent.

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How it unfolded

  1. Tuesday 20 October

    Revolut's services were down as Google Cloud apologised for an outage that also hit Lloyds Bank, Halifax, HSBC, Rightmove, Royal Mail and live streams from courts, the Evening Standard, The Independent and Wales Online reported, Google saying a power outage at a Google Cloud data centre in London caused serious network disruptions, according to Euronews, and that the issues had been largely resolved by 3pm, according to the Evening Standard and The Independent.