National Audit Office reviews Capita's civil service pension management

Summary

The National Audit Office has initiated a review of Capita's management of the civil service pension scheme. Capita acknowledged that its performance in administering the scheme falls below the standards expected by members and the government. The review follows concerns raised about the handling of the pension scheme, with reports indicating public scrutiny over its management.

Latest: Capita admitted its performance in managing the civil service pension scheme has not met the expected standards.

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