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Thousands of patients unable to access GPs online after tech firm Silicon Practice collapses

6 articles from 4 sources
First reported on Thursday 29 October 2026 at 03:58 EDT by Metro UK·Latest article on Thursday 29 October 2026 at 10:10 EDT

Summary

Thousands of patients were unable to access GPs online after the collapse of a tech firm, the Evening Standard and The Independent reported on Thursday 29 October, Silicon Practice having run the digital tool FootFall, which it advertised as reducing patient phone calls to practices by 30%. Hundreds of NHS GP practice websites across England and Wales have gone offline after the software provider is said to have gone into administration, Metro UK reported, and Wales Online reported that the administration disrupted online GP services and patient access at three surgeries in the Swansea Bay Health Board area.

Latest: Thousands of patients were unable to access GPs online after the collapse of Silicon Practice, which ran the digital tool FootFall, the Evening Standard and The Independent reported, Metro UK reporting that hundreds of NHS GP practice websites across England and Wales have gone offline and Wales Online that three surgeries in the Swansea Bay Health Board area were affected.

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How it unfolded

  1. Thursday 29 October

    Thousands of patients were unable to access GPs online after the collapse of Silicon Practice, which ran the digital tool FootFall, the Evening Standard and The Independent reported, Metro UK reporting that hundreds of NHS GP practice websites across England and Wales have gone offline and Wales Online that three surgeries in the Swansea Bay Health Board area were affected.