ASOS says a hacker posing as a trusted contact accessed customers' personal data

Summary

At around 10am on Tuesday 6 October, users of the ASOS app received a push notification titled 'ASOS HACKED' claiming that hackers had 'fully compromised the Snowflake instance' and threatening to leak it, with a link to the Telegram messaging service. ASOS said it was investigating unauthorised activity involving third-party platforms it uses to communicate with customers, apologised and urged customers to disregard the alert, and its shares fell almost 12% in London. On 8 October, the retailer said an 'unauthorised party' had impersonated a trusted contact to gain log-in details and had accessed some personal information, including names and contact details, while telling customers that payment details and passwords were not compromised. It warned customers about the full extent of the breach after the hackers contacted the BBC, which reported that names, addresses, phone numbers, emails and customer numbers are now in the hands of cyber criminals.

Latest: ASOS said an 'unauthorised party' impersonating a trusted contact had gained log-in details and accessed customers' personal information, and warned them about the full extent of the breach after the hackers contacted the BBC.

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